Follow this quick guide to install, configure, and get started with the free version of NativeDesk directly from the WordPress repository.
Step 1: Install from the WordPress Repository
- Log into your WordPress administrative dashboard.
- Navigate to Plugins > Add New.
- Search for “NativeDesk”.
- Click Install Now and then click Activate.
Step 2: Configure Mail SMTP & Support Email
- In your WordPress admin sidebar, navigate to NativeDesk > Mail (or click the Mail link in the NativeDesk menu). (Note: If not configured, your Mail section will display a warning).
- Configure your SMTP settings under the Mail tab, or link your preferred SMTP plugin (e.g., FluentSMTP, WP Mail SMTP, or host-provided SMTP credentials) to ensure reliable outbound email delivery.
- Enter the email address where admin notifications for new support tickets and customer replies should be delivered.