1 Website License
NativeDesk: The Best WordPress Ticketing Plugin
Professional Ticketing, Built for WordPress
Turn your dashboard into a full-featured WordPress ticketing plugin—manage tickets, track issues, and delight customers without leaving your site.
Why Pay Per Agent? Save Thousands Every Year.
Traditional helpdesks charge you for every single support team member. If your team grows, your bill skyrockets. NativeDesk gives you unlimited agents and unlimited tickets for a flat annual fee.
| Feature/Cost | Zendesk (Team) | Help Scout | NativeDesk Pro |
|---|---|---|---|
|
Price for 5 Support Agents |
~$3,300 / year |
~$1,500 / year |
$199 / year |
|
Price for 10 Support Agents |
~$6,600 / year |
~$3,000 / year |
$199 / year |
|
Data Ownership |
Hosted on their servers |
Hosted on their servers |
100% Yours (On Your Server) |
Everything You Need for Effortless WordPress Support
We’ve optimized NativeDesk for the tasks support agents perform most—speeding up workflows and improving customer satisfaction.
| Features | NativeDesk Free | NativeDesk Personal | NativeDesk Pro | NativeDesk Agency |
|---|---|---|---|---|
|
Website Licenses |
1 Site |
1 Site |
5 Sites |
25 Sites |
|
Monthly/Per-Agent Fees |
$0 |
$0 |
$0 |
$0 |
|
Data Privacy & Control |
Included |
Included |
Included |
Included |
|
Custom Form Fields |
|
Included |
Included |
Included |
|
Agent Assignment Logic |
|
|
Included |
Included |
|
Private Internal Notes |
|
|
Included |
Included |
|
Performance Analytics |
|
|
Included |
Included |
Built for Scale. Better Value for Agencies.
Why pay more for strict site limits? While competitors like Fluent Support, SupportCandy, and Awesome Support restrict you to 5 or 10 sites on agency plans, NativeDesk Agency delivers 25 site licenses for $299 ($11.96/site), giving developers the margin they actually need.
FAQ
NativeDesk is a comprehensive ticketing and support system built exclusively as a WordPress plugin. It moves all your support operations into your existing WordPress dashboard, removing the need for third-party helpdesk software.
No. We’ve designed NativeDesk for effortless installation. Just upload and activate the plugin, configure your basic mail settings in your WordPress dashboard, and you’re ready to manage tickets in minutes.
No. NativeDesk features a lightweight, performance-focused architecture. It uses minimal database resources and loads assets efficiently, ensuring it won't impact your front-end page speed.
Yes. NativeDesk is built following WordPress development best practices, making it compatible with all standard-compliant themes and major plugins.
NativeDesk Free gives you essential helpdesk capabilities for 1 website with no monthly fees. Upgrading to NativeDesk Pro expands your reach up to 5 websites and unlocks powerful workflow tools like agent assignment, private internal notes, custom form fields, and performance analytics.
You can always find the detailed development history and release notes in our Changelog.