NativeDesk scales with your needs, offering a free option as well as professional tiers for single sites or multi-client agency environments:
- Free Tier ($0/year): 1 Site license. Includes core ticketing, the native WordPress dashboard, shortcode support, guest ticket submissions, and custom categories.
- Personal ($99/year): 1 Site license. Includes core ticketing, automated emails, frontend portal, and unlimited tickets/agents.
- Pro ($199/year): 5 Site licenses. Unlocks advanced tools like private internal notes, agent assignment, custom form builders, branded emails, and analytics.
- Agency ($299/year): 25 Site licenses. Built specifically for developers and agencies managing multi-client WordPress environments at the best value on the market.
| Features | NativeDesk Free | NativeDesk Personal | NativeDesk Pro | NativeDesk Agency |
| Website Licenses | 1 Site | 1 Site | 5 Sites | 25 Sites |
| Monthly/Per-Agent Fees | $0 | $0 | $0 | $0 |
| Data Privacy & Control | Included | Included | Included | Included |
| Custom Form Fields | — | Included | Included | Included |
| Agent Assignment Logic | — | — | Included | Included |
| Private Internal Notes | — | — | Included | Included |
| Performance Analytics | — | — | Included | Included |