$99.00
Transform your WordPress dashboard into a powerful support hub. Get unlimited tickets, agent assignments, custom forms, and advanced analytics—all while keeping your data private on your own server. No monthly fees. Upgrade to Pro for full control over your customer support workflow.
A Professional Customer Support Experience for Your Website.
Give your customers a seamless, dedicated support experience directly on your website. NativeDesk Personal upgrades your single-site support system with a modern customer portal, custom form fields, and professional branding options that build trust.
Instead of directing users to a basic backend form, NativeDesk Personal lets customers submit tickets, attach files, and view their ticket history on the frontend of your site—all while giving you the tools to collect the exact information you need.
Why Upgrade to Personal?
Upgrade from standard ticketing to a fully branded, customer-facing support platform built for solo business owners.
- Frontend Customer Portal: Give your customers a clean, self-service dashboard to manage and view their support history without ever seeing your WordPress backend.
- Tailored Intake Forms: Use the Custom Form Field Builder to capture order numbers, dropdown selections, and specific details required to resolve issues faster.
- Consistent Brand Identity: Customize automated notification emails with your own brand logos and colors for a cohesive customer experience.
- File Attachments: Allow users to upload screenshots, PDFs, and diagnostic files directly into support tickets.
Features & Capabilities
- Everything in NativeDesk Free included.
- Frontend Customer Portal: Dedicated customer-facing dashboard for submitting and tracking tickets.
- Custom Form Field Builder: Add custom text, dropdowns, checkboxes, and radio buttons to your intake forms.
- Branded Email Templates: Customize outgoing email notifications to match your brand style.
- File Attachment Support: Allow clients to upload file attachments directly within ticket threads.
- Basic Ticket Volume Trends: View visual charts of incoming ticket volumes over time.
Licensing & Pricing
- 1 Site License: Includes all Personal tier features for one WordPress installation.
- Annual Renewal: Includes 1 full year of software updates and standard support for $99/year.
Elevate your customer experience. Add NativeDesk Personal to your cart today.